Privacy Policy

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Privacy Policy

Last updated: 20/01/2026

At Elysian Roots Supplements, your privacy is extremely important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our website.

By using our website, you agree to the terms outlined in this policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

When you make a purchase, create an account, or contact us, we may collect:

• Full name
• Billing and shipping address
• Email address
• Phone number
• Payment details (processed securely by third-party providers)

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address
• Browser type and version
• Device information
• Pages visited and time spent on site
• Cookies and similar tracking technologies

2. How We Use Your Information

We use your information to:

• Process and fulfil orders
• Communicate with you regarding purchases or enquiries
• Provide customer support
• Improve website performance and user experience
• Send marketing emails (only if you opt in)
• Prevent fraud and ensure site security

3. Sharing Your Information

We do not sell, trade, or rent your personal information.

We may share your information with trusted third parties only when necessary, including:

• Payment processors (e.g. Stripe, PayPal)
• Shipping and fulfilment providers
• Website hosting platforms
• Email marketing services (if subscribed)
• Analytics providers (e.g. Google Analytics)

These providers are required to keep your information confidential and secure.

4. Cookies

Our website uses cookies to:

• Remember your preferences
• Improve site functionality
• Analyse website traffic
• Support marketing and advertising campaigns

You can choose to disable cookies through your browser settings. Please note this may affect website functionality.

5. Email Marketing

If you subscribe to our mailing list, we may send you:

• Product updates
• Promotions
• Educational wellness content

You can unsubscribe at any time by clicking the link at the bottom of our emails.

6. Data Security

We implement appropriate technical and organisational measures to protect your personal data, including:

• Secure servers
• SSL encryption
• Trusted third-party payment gateways

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have the right to:

• Access your personal data
• Request corrections
• Request deletion of your data
• Withdraw consent for marketing
• Request data portability

To exercise these rights, please contact us using the details below.

8. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of third-party sites and encourage you to review their privacy policies.

9. Children’s Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal data from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with the revised date.

11. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

Email: contactus@elysianrootssupplements.com
Business Name: Elysian Roots Supplements Ltd
Website: elysianrootssupplements.com